We’re human
From our supply chain to our recycling initiatives, we take our sustainability responsibilities seriously and manufacture as many of our products as possible here, in the USA.
Why Buy Online From Motorola Solutions
We’re reimagining safety for our customers, with four principles to guide us.
We’re unified
Buy online from Motorola Solutions and you’re investing in a genuine, trademarked product. Our Engineering teams design our solutions to sync seamlessly into our product ecosystem, testing each product to rigorous standards of safety and durability.
We’re trusted
We recognize our valued customers with a rewarding shopping experience. In addition to multi-user logins and personalized reminders, you’ll benefit from competitive, bespoke pricing - applied simply by creating an account.
We’re real
It’s now even easier to select compatible products, which, rest assured, come with at least a year’s warranty. However, if your item’s not a match, our exchanges and refunds are quibble-free. Our internal teams are trained to understand our product ecosystem, giving them in-depth knowledge to advise on the right solution for your needs. Need to speak to an expert before you buy? They’re available 24/7 at 1.888.325.9336 (Monday - Friday, 8am-5pm CST). You can also use our Chat function or submit an inquiry via the online form.
Registering an account for additional benefits
In a few short steps, create an account and:
- Access a personalized shopping experience and unlock bespoke pricing
- Receive reminders when products need updating or upgrading
- Add multiple users
For additional assistance, get in touch at 1.888.325.9336 (Monday - Friday, 8am-5pm CST), via our Chat function or submit an inquiry using our online form.
Forgotten your account details?
To regain access to your account, submit your details to trigger a temporary password, you’ll then be prompted to create a new one.
For additional assistance, get in touch at 1.888.325.9336 (Monday - Friday, 8am-5pm CST), via our Chat function or submit an inquiry using our online form .
Locating my customer account number
You’ll need this to make a purchase, it typically starts with 1 or 3 and can be found on an existing invoice or packing slip.
For additional assistance, get in touch at 1.888.325.9336 (Monday - Friday, 8am-5pm CST), via our Chat function or submit an inquiry using our online form.
Shipping information
| Continental United States (excluding Hawaii and Alaska) | 1-3 business days via FedEx or FedEx Ground - $9.99 (flat fee) |
|---|---|
| Hawaii and Alaska | 3-10 business days via FedEx Air - $14.99 (flat fee) |
Your account may include free FedEx shipping, to find out if this applies, get in touch at 1.888.325.9336 (Monday - Friday, 8am-5pm CST), via our Chat function or submit an inquiry using our online form.
Return and Exchange Policy
- In the unlikely event your item arrives damaged as a result of transit, please save the damaged box for insurance claim purposes
- We’re happy to accept the return or exchange of new and unused products in their original packaging within 45 calendar days of the original shipment
- All returns and exchanges must be authorized by Motorola Solutions
- We don’t allow for online exchanges, please contact our team using the details below to arrange an exchange
- Products must be in their original packaging and be unused and damage-free
- Motorola Solutions reserves the right to refuse the return or exchange of an item
For additional assistance, get in touch at 1.888.325.9336 (Monday - Friday, 8am-5pm CST), via our Chat function or submit an inquiry using our online form.
Privacy Policy
When placing an order with us, we may collect personal information about you. For further details, please see the full Motorola Solutions Privacy Policy: